Please take the time to read and understand the conditions of booking set out below prior to booking a trip with us.
The data on our website, in our brochures, and in other marketing collateral has been carefully gathered. It does not, however, constitute a part of the contract between the customer and Trek Asia Travel and is subject to modification. Booking with Trek Asia Travel constitutes your full acceptance of the aforementioned terms.
Quoted Prices
Any time that additional government levies or exchange rate variations are applied, all listed costs are subject to change. We won’t change the price of a trip that has already been confirmed in the event of a modest increase.
Passport
Every consumer is required to have a current passport and visa. You are accountable for acquiring a valid Vietnam visa. At the Trek Asia Travel office upon arrival, all passports and visas must be produced. Before entering any location where we conduct tours, a photocopy will be created in our office and given to the local police for registration.
Deposit and Final Payment
While making a reservation, you will need to pay a deposit or deposits. You will be told by your advisor how much that will cost. Depending on the specifics of the trip and the up-front expenses Trek Asia Travel may incur, deposit amounts can vary significantly. The needed deposit sum will be confirmed after you indicate your desire to book your trip.
Credit cards and bank transfers are accepted forms of payment. Trek Asia Travel will not impose any bank or credit card fees, however it might be wise for you to confirm, before making the payment, whether your bank and/or credit card provider will assess any foreign transaction fees or other fees. Trek Asia Travel disclaims responsibility for any additional fees imposed by your bank or credit card company.
Responsibility
It is taken very seriously to guarantee that suppliers uphold high standards. Nevertheless, since we do not run restaurants, hotels, or home stays, we are unable to be held accountable for any issues arising from the booking unless they were specifically caused by our carelessness or the fault of one of our employees.
Travel Insurance
We firmly advise you to purchase suitable travel insurance to protect your travel plans. Your insurance coverage should at the very least cover cancellation, medical and repatriation costs, accidental death, loss of personal property, personal injury, and personal liability insurance.
